Cookie Policy

Last Updated: January 19, 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, improve functionality, and analyze how you use the site. Cookies typically contain a unique identifier and information about your browsing session.

Most modern browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect your ability to use certain features of our website.

2. Why We Use Cookies

We use cookies to enhance your experience on our website, understand how visitors interact with our content, and improve our services. Specifically, cookies help us:

  • Remember your preferences and settings
  • Understand which pages and features are most popular
  • Identify technical issues and improve website performance
  • Ensure website security and prevent fraudulent activity
  • Analyze user behavior to enhance content and functionality

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Essential cookies cannot be disabled as they are required for the website to operate.

Examples include cookies that remember your cookie consent preferences and maintain session security.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data includes which pages are visited most often, how long users stay on each page, and which links are clicked.

We use this information to improve website navigation, content organization, and overall user experience. These cookies do not collect personal identifying information without your consent.

Marketing Cookies

Marketing cookies track your browsing activity across websites to build a profile of your interests. They may be used to show you relevant advertisements on other websites or measure the effectiveness of advertising campaigns.

These cookies are only activated with your explicit consent and can be disabled at any time through your cookie preferences.

Preference Cookies

Preference cookies remember your settings and choices to provide a more personalized experience. They store information such as language preferences, display settings, and regional selections. These cookies enhance usability but are not essential for basic website functionality.

4. Third-Party Cookies

In addition to our own cookies, we may use third-party services that set cookies on your device. These third parties operate independently and have their own privacy policies. Common third-party services include:

  • Google Analytics: Provides website traffic and user behavior analysis
  • Social Media Platforms: Enable social sharing and display embedded content
  • Advertising Networks: Deliver targeted advertisements based on browsing history

We do not control these third-party cookies. For information about how these organizations use cookies, please refer to their respective privacy policies.

5. Cookie Duration

Session Cookies

Session cookies are temporary and are deleted when you close your browser. They help the website remember your actions during a single browsing session, such as items in a shopping cart or form data.

Persistent Cookies

Persistent cookies remain on your device until they expire or you manually delete them. Their lifespan varies depending on the cookie type. Analytics cookies typically last for 2 years, while preference cookies may last for 1 year. Essential cookies may persist longer to maintain security and functionality.

6. Manage Your Cookie Preferences

You can control which cookies are stored on your device using the preference controls below. Your choices will be saved and remembered for future visits. Note that disabling certain cookies may affect website functionality.

Cookie Preferences

Essential Cookies

Required for basic site functionality and security. Cannot be disabled.

Analytics Cookies

Help us understand how visitors use our website to improve user experience.

Marketing Cookies

Track browsing activity to show relevant advertisements across websites.

Preference Cookies

Remember your settings and personalization choices for a better experience.

7. Managing Cookies in Your Browser

You can also manage cookies directly through your web browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive notifications before cookies are stored. Here's how to manage cookies in common browsers:

Google Chrome
  1. Click the three dots menu icon in the top right corner
  2. Select "Settings" from the dropdown menu
  3. Click "Privacy and security" in the left sidebar
  4. Select "Cookies and other site data"
  5. Choose your preferred cookie settings or click "See all cookies and site data" to manage individual cookies
Mozilla Firefox
  1. Click the menu button (three horizontal lines) in the top right corner
  2. Select "Settings"
  3. Click "Privacy & Security" in the left menu
  4. Scroll to the "Cookies and Site Data" section
  5. Choose your preferred settings or click "Manage Data" to view and delete individual cookies
Safari
  1. Open Safari preferences by clicking "Safari" in the menu bar
  2. Select "Preferences" and click the "Privacy" tab
  3. Use the "Block cookies" options to set your preference
  4. To remove cookies, click "Manage Website Data" and select specific sites or remove all
Microsoft Edge
  1. Click the three dots menu icon in the top right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left sidebar
  4. Select "Cookies and site data"
  5. Choose your preferred settings or click "See all cookies and site data" to manage individually

8. Your Rights

You have the right to:

  • Withdraw consent to non-essential cookies at any time
  • Access information about which cookies are stored on your device
  • Request deletion of cookies associated with your browsing session
  • Receive information about how cookie data is processed

Please note that refusing or deleting cookies may limit your ability to use certain features of our website and may affect your browsing experience.

9. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our practices. When we make significant changes, we will notify you through our website or by email if you have provided contact information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Neurova

15 Jalan Tun Razak

50400 Kuala Lumpur

Malaysia

Email: [email protected]

Phone: +60 3-8491 2756